Quality Policy

Quality Policy

BridgePoint is one of the leading brands in Bridgepoint branded bathroom taps, fittings, accessories, shower cubicles, kitchen taps, sinks, and water filtration systems.

BridgePoint adopts a Quality Management System based on the requirements of SM EN ISO 9001:2015

BridgePoint has established the following strategic objectives to be pursued through the Quality Management System:

Long Term Vision

  •  
    • To deliver high-end, affordable luxury to the end-user.
    • To establish long-lasting business relationships with customers, built on mutual trust that have strong potential for development and growth.
    • To perform at optimum efficiency in every aspect of the operations in order to ensure the highest possible level of customer satisfaction.
    • To rigorously explore and investigate new and innovative products which will further enhance the existing portfolio.

Suppliers

  •  
    • To acquire products from reliable external providers/partners who are leaders in the field with a high commitment toward product quality and value for money.

Customer Focus

  •  
    • To provide a wide range of superior products, which are always in stock and which meet and exceed the needs and expectations of the customers.
    • To provide excellent service by putting the customer at the centre of all activities.

Resources

  •  
    • To ensure that resources including staff and equipment are adequate to meet the needs of customers.
    • To ensure that all staff are adequately trained to perform their assigned duties.
    • To ensure that all staff is able to adapt to difficult and unforeseen operational circumstances.
    • To harness and develop the experience and knowledge earned over the years.
    • To encourage synergy, teamwork and cooperation between the employees of BridgePoint and also with the customers.

Quality

  •  
    • To remain committed to continuous improvement in all work practices.
    • To constantly demonstrate leadership and nurture the culture of good quality and continuous improvement across BridgePoint.

 

 

VER 13.1 (10 May 2023)

We use cookies
Cookies help us deliver the best experience on our website. By continuing to use this website, you consent to the use of cookies in accordance with our Cookie Policy.