Quality Policy
BridgePoint is one of the leading brands in Bridgepoint branded bathroom taps, fittings, accessories, shower cubicles, kitchen taps, sinks, and water filtration systems.
BridgePoint adopts a Quality Management System based on the requirements of SM EN ISO 9001:2015
BridgePoint has established the following strategic objectives to be pursued through the Quality Management System:
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- To deliver high-end, affordable luxury to the end-user.
- To establish long-lasting business relationships with customers, built on mutual trust that have strong potential for development and growth.
- To perform at optimum efficiency in every aspect of the operations in order to ensure the highest possible level of customer satisfaction.
- To rigorously explore and investigate new and innovative products which will further enhance the existing portfolio.
Suppliers
Customer Focus
Resources
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- To ensure that resources including staff and equipment are adequate to meet the needs of customers.
- To ensure that all staff are adequately trained to perform their assigned duties.
- To ensure that all staff is able to adapt to difficult and unforeseen operational circumstances.
- To harness and develop the experience and knowledge earned over the years.
- To encourage synergy, teamwork and cooperation between the employees of BridgePoint and also with the customers.
Quality
VER 13.1 (10 May 2023)